Multiple Instances not Starting

OS Name/Version: Ubuntu 23.10

Product Name/Version: 2.5.0.0

Problem Description: Updated AMP and now Enshrouded and Space Engineers Instances will not start. Tried Fetch Latest and Updating Instances to latest but still does not start

Enshrouded - Preparing to Start Application

*blank*

Space Engineers

16:38:36
tid(79) burning pthread_key_t == 0 so we never use it
Redirecting stderr to '/home/amp/Steam/logs/stderr.txt'
Logging directory: '/home/amp/Steam/logs'
minidumps folder is set to /tmp/dumps
[ 0%] Checking for available updates...
16:38:37
[----] Verifying installation...
UpdateUI: skip show logoSteam Console Client (c) Valve Corporation - version 1709846822
-- type 'quit' to exit --
Loading Steam API...OK
force_install_dir "298740"
16:38:38
Connecting anonymously to Steam Public...OK
Waiting for client config...OK
Waiting for user info...OK
@sSteamCmdForcePlatformType windows
"@sSteamCmdForcePlatformType" = "windows"
app_update 298740 -beta public validate
16:38:39
Update state (0x3) reconfiguring, progress: 0.00 (0 / 0)
16:38:41
Update state (0x5) verifying install, progress: 15.12 (968737757 / 6409111766)
16:38:43
Update state (0x5) verifying install, progress: 34.53 (2212791649 / 6409111766)
16:38:45
Update state (0x5) verifying install, progress: 52.46 (3362032690 / 6409111766)
16:38:47
Update state (0x5) verifying install, progress: 70.41 (4512634350 / 6409111766)
16:38:49
Update state (0x5) verifying install, progress: 88.06 (5643580826 / 6409111766)
16:38:51
Update state (0x61) downloading, progress: 0.00 (0 / 22784864)
16:38:53
Update state (0x61) downloading, progress: 41.42 (9437184 / 22784864)
16:38:55
Update state (0x61) downloading, progress: 90.80 (20687712 / 22784864)
dlmopen steamservice.so failed: steamservice.so: cannot open shared object file: No such file or directory
dlmopen steamservice.so failed: steamservice.so: cannot open shared object file: No such file or directory
dlmopen steamservice.so failed: steamservice.so: cannot open shared object file: No such file or directory
dlmopen steamservice.so failed: steamservice.so: cannot open shared object file: No such file or directory
dlmopen steamservice.so failed: steamservice.so: cannot open shared object file: No such file or directory
dlmopen steamservice.so failed: steamservice.so: cannot open shared object file: No such file or directory
Success! App '298740' fully installed.
quit
16:38:56
Console16:39:23
wine: Unhandled exception 0xe0434352 in thread 5dc at address 00006FFFFF463DF7 (thread 05dc), starting debugger...

Steps to reproduce:

  • Start either a Space Engineers Instance or Enshrouded

Actions taken to resolve so far:

  1. Created new instance of SpaceEngineers to Test

  2. Same issue. SpaceEngineers refuses to start.

  3. Created new instance of Enshrouded to Test

  4. Issue May be fixed. I just moved all the data to a new instance as a workaround

Show us the contents of the support tab please.

I have the same issue I believe.

“Copy support data to clipboard” does not appear to be doing anything so I grabbed these details thinking it might be what you’re looking for. Docker AMP bug - Pastebin.com

Same problem with Space Engineers instance…

┏━━━━━━━━━━━━━━━━━━━━━━┳━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━┓
┃ Key                  ┃ Value                                 ┃
┣━━━━━━━━━━━━━━━━━━━━━━╋━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━┫
┃ Operating System     ┃ Linux - Debian GNU/Linux 12 on x86_64 ┃
┃ Product              ┃ AMP 'Callisto' v2.5.0.0 (Mainline)    ┃
┃ Virtualization       ┃ Docker                                ┃
┃ Application          ┃ Space Engineers                       ┃
┃ Module               ┃ GenericModule                         ┃
┃ Running in Container ┃ Yes                                   ┃
┃ Current State        ┃ Stopped                               ┃
┗━━━━━━━━━━━━━━━━━━━━━━┻━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━┛

10:41:19

Console

10:47:21

wine: Unhandled exception 0xe0434352 in thread 1b0 at address 00006FFFFF463DF7 (thread 01b0), starting debugger…

10:47:26

wine: Unhandled exception 0xe0434352 in thread 818 at address 00006FFFFF463DF7 (thread 0818), starting debugger…

10:47:32

wine: Unhandled exception 0xe0434352 in thread 62c at address 00006FFFFF463DF7 (thread 062c), starting debugger…

10:47:37

wine: Unhandled exception 0xe0434352 in thread 2e0 at address 00006FFFFF463DF7 (thread 02e0), starting debugger…

10:47:43

wine: Unhandled exception 0xe0434352 in thread 634 at address 00006FFFFF463DF7 (thread 0634), starting debugger…

SteamCMD

10:53:33

tid(17143) burning pthread_key_t == 0 so we never use it

Redirecting stderr to ‘/home/amp/Steam/logs/stderr.txt’

Logging directory: ‘/home/amp/Steam/logs’

minidumps folder is set to /tmp/dumps

[ 0%] Checking for available updates…

10:53:34

[----] Verifying installation…

UpdateUI: skip show logoSteam Console Client (c) Valve Corporation - version 1709846822

– type ‘quit’ to exit –

Loading Steam API…OK

force_install_dir “298740”

10:53:36

Connecting anonymously to Steam Public…OK

10:53:37

Waiting for client config…OK

Waiting for user info…OK

@sSteamCmdForcePlatformType windows

@sSteamCmdForcePlatformType” = “windows”

app_update 298740 -beta public validate

Update state (0x3) reconfiguring, progress: 0.00 (0 / 0)

10:53:39

Update state (0x5) verifying install, progress: 4.72 (302460087 / 6409111766)

10:53:41

Update state (0x5) verifying install, progress: 11.23 (719963107 / 6409111766)

10:53:43

Update state (0x5) verifying install, progress: 17.64 (1130750489 / 6409111766)

10:53:45

Update state (0x5) verifying install, progress: 23.89 (1531377300 / 6409111766)

10:53:47

Update state (0x5) verifying install, progress: 30.38 (1947030428 / 6409111766)

10:53:49

Update state (0x5) verifying install, progress: 36.92 (2366015588 / 6409111766)

10:53:51

Update state (0x5) verifying install, progress: 43.32 (2776153905 / 6409111766)

10:53:53

Update state (0x5) verifying install, progress: 49.90 (3198156334 / 6409111766)

10:53:55

Update state (0x5) verifying install, progress: 56.36 (3612006160 / 6409111766)

10:53:57

Update state (0x5) verifying install, progress: 62.92 (4032449613 / 6409111766)

10:53:59

Update state (0x5) verifying install, progress: 69.33 (4443501002 / 6409111766)

10:54:01

Update state (0x5) verifying install, progress: 76.06 (4874686954 / 6409111766)

10:54:03

Update state (0x5) verifying install, progress: 82.71 (5300935549 / 6409111766)

10:54:05

Update state (0x5) verifying install, progress: 89.41 (5730424702 / 6409111766)

10:54:07

Update state (0x5) verifying install, progress: 95.88 (6144999791 / 6409111766)

10:54:09

Update state (0x61) downloading, progress: 0.00 (0 / 22784864)

10:54:10

dlmopen steamservice.so failed: steamservice.so: cannot open shared object file: No such file or directory

dlmopen steamservice.so failed: steamservice.so: cannot open shared object file: No such file or directory

dlmopen steamservice.so failed: steamservice.so: cannot open shared object file: No such file or directory

dlmopen steamservice.so failed: steamservice.so: cannot open shared object file: No such file or directory

dlmopen steamservice.so failed: steamservice.so: cannot open shared object file: No such file or directory

dlmopen steamservice.so failed: steamservice.so: cannot open shared object file: No such file or directory

Success! App ‘298740’ fully installed.

quit

10:54:11

Console

10:54:38

wine: Unhandled exception 0xe0434352 in thread 10c at address 00006FFFFF463DF7 (thread 010c), starting debugger…

10:54:43

wine: Unhandled exception 0xe0434352 in thread 180 at address 00006FFFFF463DF7 (thread 0180), starting debugger…

10:54:49

wine: Unhandled exception 0xe0434352 in thread 208 at address 00006FFFFF463DF7 (thread 0208), starting debugger…

10:54:54

wine: Unhandled exception 0xe0434352 in thread 290 at address 00006FFFFF463DF7 (thread 0290), starting debugger…

10:55:00

wine: Unhandled exception 0xe0434352 in thread 318 at address 00006FFFFF463DF7 (thread 0318), starting debugger…

┏━━━━━━━━━━━━━━━━━━━━━━┳━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━┓
┃ Key                  ┃ Value                                 ┃
┣━━━━━━━━━━━━━━━━━━━━━━╋━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━┫
┃ Operating System     ┃ Linux - Debian GNU/Linux 12 on x86_64 ┃
┃ Product              ┃ AMP 'Callisto' v2.5.0.0 (Mainline)    ┃
┃ Virtualization       ┃ Docker                                ┃
┃ Application          ┃ Space Engineers                       ┃
┃ Module               ┃ GenericModule                         ┃
┃ Running in Container ┃ Yes                                   ┃
┃ Current State        ┃ Failed                                ┃
┗━━━━━━━━━━━━━━━━━━━━━━┻━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━┛

having same issue on fresh install of SE