I purchased 2 licences but not getting emails with key ...

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  • Last Post 16 May 2017
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Owizardo posted this 15 May 2017

Hi folks,

I just purchased the mcmyadmin licence and then the AMP licence key to give me full access to the application. However I not getting the keys. Its been over an hours now, what can I do to get assistance?

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Mike posted this 16 May 2017

Could you confirm if you've received your licence? We just pushed through the affected transactions.

An issue with our billing system cropped up in the early hours of this morning. It's sorted now and we're continuing to monitor it.

Owizardo posted this 16 May 2017

I just checked and still have nothing.

Mike posted this 16 May 2017

Check again? I've just double checked and your licence is definitely there. Try requesting a resend from https://manage.cubecoders.com/

Owizardo posted this 16 May 2017

I didnt get anything via email but was able to get it via the link you provided. Ill test it tonight. Thank you for the assistance.